Dr. Michelle Reina, Ph.D. &
Dr. Dennis Reina, Ph.D.

Co - Founder, Reina - A Trust Building® Consultancy

Dr. Michelle Reina, Ph.D. & Dr. Dennis Reina, Ph.D.

Co - Founder
Reina, A Trust Building® Consultancy


Dr. Dennis Reina and Dr. Michelle Reina help leaders transform workplaces through trust to increase confidence, commitment and energy. How do we help our clients build a culture of trust? We take the guesswork out of trust. We have concrete, behavioral models and frameworks that provide a common language for talking about trust, and assessment methodologies that help people understand how their behaviors contribute to trust at the individual, team, and organizational levels. Our approach is systemic, holistic, and completely customized. We partner with our clients to design and co-create a solution for pinpointing their deepest trust-building opportunities. The end game is to help our clients hardwire trust into the organization. We want them to have a solution in place to build trust and rebuild it when unintentionally compromised. We call this "transformational trust", that is, when people across the enterprise take ownership of the level and quality of trust that exists in the organization. The Reinas work with organizations as American Express, Ben & Jerry's, Harvard University, Johnson & Johnson, Toyota, and Walt Disney World. They have written two bestselling books, Trust and Betrayal in the Workplace: Building Effective Relationships in Your Organization, 3rd ed. and Rebuilding Trust in the Workplace: Seven Steps to Renew Confidence, Commitment, and Energy.

Trust Building Best Practices in Teams: Summarizing 25 Years of Research and Global Application or,

Trust Building Best Practices in Leadership: Summarizing 25 Years of Research and Global Application

Trust is an asset teams can't be effective without. Trust is needed to increase engagement, foster collaboration and navigate constant change. Learn best practices of 25 years of research and experience. Discover what a company did to raise engagement by 25% in 9 months. Find out how another firm turned around a 50 million dollar initiative in 2 years. See how a manufacturing plant went from the lowest to highest performer in its nationwide network. Learn how trust helps teams break through barriers, align members and is important for business results.

  • Why trust is important for business results
  • Understand the behaviors that support teams to do their best work
  • Know the 3 mistakes leaders make and how to deal with them

Rebuilding Trust: The Key to Sustainability

Trust will be built and trust will be broken. It is a natural part of the human condition. Small but hurtful situations accumulate over time into the confidence-busting, commitment-breaking, energy-draining patterns consistent with broken trust. No matter your vantage point, this workshop offers a proven seven-step process to heal pain and rebuild trust. This compassionate, practical approach will help you reframe the experience, take responsibility, forgive, let go and move on. You will feel safe to be more fully "who" you are and, once again give your organization your best thinking, highest intention, risk-taking and creativity.

  • Understand the accumulative effective of small, unintentional ways trust is broken
  • Learn the seven steps for rebuilding trust
  • Find out how rebuild trust is the key to sustaining trust



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